Terms of service

SpringHouse Terms of Service

Effective Date: 10 March 2025

​OVERVIEW

This website (springhouse.pro) is operated by ​FongDik Culture Development Co., Limited, a company incorporated in Hong Kong (hereinafter referred to as “SpringHouse”, “we”, “us”, or “our”). By accessing or purchasing from springhouse.pro (the “Site”), you agree to be bound by these Terms of Service (“Terms”), including all linked policies (e.g., Privacy Policy, Returns Policy).

Your use of the Site constitutes acceptance of these Terms. If you disagree, do ​not access the Site. We reserve the right to update these Terms at any time. Continued use after changes implies acceptance.

​SECTION 1 - ONLINE STORE TERMS

  • You represent that you are ​at least the age of majority in your jurisdiction (e.g., 18+ in Vietnam/Thailand) or have legal consent to use the Site.
  • Prohibited: Illegal activities, copyright violations, transmitting harmful code.

​SECTION 2 - GENERAL CONDITIONS

  • We may refuse service, limit orders, or terminate accounts at our discretion, in compliance with applicable laws.
  • Unauthorized commercial use (e.g., resale, data mining) is prohibited.

​SECTION 3 - ACCURACY OF INFORMATION

  • Product descriptions, pricing, and availability on the Site may contain errors. We are not liable for inaccuracies.

​SECTION 4 - PRICES & SERVICE CHANGES

  • Prices and services are subject to change without notice.
  • We may discontinue products or modify the Site at any time.

​SECTION 5 - PRODUCTS & SERVICES

  • ​Blind Box Products:
    • Figurines are randomized; exact items cannot be guaranteed.
    • Minor defects (e.g., slight color variations) are inherent to handmade products and do not qualify for returns.
  • Limited quantities may apply.

​SECTION 6 - ORDER PROCESSING

  • We reserve the right to cancel orders suspected of fraud or policy violations.
  • Ensure account information (email, address, payment details) is accurate and updated.

​SECTION 7 - THIRD-PARTY TOOLS

  • Use of third-party tools (e.g., payment gateways) is at your own risk. We do not monitor or endorse these services.

​SECTION 8 - EXTERNAL LINKS

  • Third-party links (e.g., social media, payment platforms) are provided for convenience. We are not responsible for their content or practices.

​SECTION 9 - USER CONTENT

  • By submitting comments or feedback, you grant us the right to use, modify, or publish such content without compensation.

​SECTION 10 - PRIVACY POLICY

  • Personal data is handled per our Privacy Policy

​SECTION 11 - ERRORS & CORRECTIONS

  • We may correct pricing or product information errors and cancel affected orders.

​SECTION 12 - PROHIBITED ACTIVITIES

  • Prohibited uses include:
    • Unlawful actions, harassment, spamming, or distributing malware.
    • Infringing on intellectual property rights.

​SECTION 13 - DISCLAIMERS

  • The Site and services are provided “as is”. We disclaim warranties for uninterrupted/error-free operation.
  • Liability for damages (direct, indirect, or consequential) is excluded to the fullest extent permitted by law.

​SECTION 14 - INDEMNIFICATION

  • You agree to indemnify SpringHouse against claims arising from your breach of these Terms.

​SECTION 15 - SEVERABILITY

  • If any clause is deemed unenforceable, the remaining Terms remain valid.

​SECTION 16 - TERMINATION

  • We may terminate your access for violations of these Terms.

​SECTION 17 - GOVERNING LAW

  • These Terms are governed by and construed in accordance with the laws of ​Hong Kong Special Administrative Region.

​SECTION 18 - CONTACT

  • Questions? Email ​service@springhouse.pro.